Privacy policy

This Privacy Policy describes how we collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Title

Last updated: February 2025

1. Introduction

2. Information we Collect

3. How we use your information

4. Sharing of information

5. Data security

6. Your Rights

7. Cookies & tracking technologies

8. Third-party links

9. Updates to this policy

10. Contact information

1. introduction

HiCurlies respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website and purchase our products.

Company Information:

  • Trade Name: HiCurlies
  • Chamber of Commerce (KvK): 92065775
  • Business Structure: Vennootschap Onder Firma (VOF)
  • Main Office Address: Beitelstraat 4, 1135KX Edam, Netherlands
  • Establishment Number: 000057711550

2. Collecting Personal Information

When you use our website or purchase from HiCurlies, we may collect the following types of information:

  • Personal Information: Name, email address, shipping and billing addresses, phone number, and payment details.
  • Account Information: If you create an account, we store your login credentials and purchase history.
  • Transaction Data: Details of your purchases, refunds, and returns.
  • Technical Data: IP address, browser type, device information, and browsing behavior on our website.
  • Marketing Data: Preferences for receiving marketing communications from us.

3. how We use your information

We use your information for the following purposes:

  • To process orders and payments securely.
  • To deliver products to your specified address.
  • To communicate with you regarding your orders, returns, and customer support inquiries.
  • To send promotional emails, newsletters, and offers (if you have opted in).
  • To improve our website by analyzing user behavior and preferences.
  • To comply with legal obligations, such as fraud prevention and financial record-keeping.

4. Sharing of information

HiCurlies does not sell or rent your personal information. However, we may share your data with:

  • Payment processors to complete your transactions.
  • Shipping partners to deliver your orders.
  • Marketing platforms to send promotional emails and advertisements (if opted in).
  • Legal authorities if required by law or for fraud prevention.

5. Data security

We implement appropriate security measures to protect your personal data from unauthorized access, loss, or misuse. However, no data transmission over the internet is 100% secure, and we encourage users to take precautions such as using strong passwords and keeping their account credentials confidential.

Your rights

You have the right to:

  • Request access to your personal data.
  • Correct inaccuracies in your personal information.
  • Request deletion of your data, subject to legal retention requirements.
  • Opt-out of marketing communications at any time.

To exercise these rights, please contact us at customerservice@hicurlies.com.

7. Cookies & tracking technologies

Our website uses cookies and similar tracking technologies to enhance user experience and analyze website traffic. You can manage your cookie preferences through your browser settings.

8. Third-party links

Our website may contain links to third-party sites. HiCurlies is not responsible for the privacy policies or content of these external sites.

9. Updates to this policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website, and where necessary, we will notify you via email.

10. Contact information

For any questions regarding this Privacy Policy, please reach out to our customer service team: 📧 customerservice@hicurlies.com

📍 Registered Address: Beitelstraat 4, 1135KX Edam, Netherlands

Thank you for trusting HiCurlies with your personal information!